TrainingThatWorks - Managing for Employee Engagement

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MANAGING FOR EMPLOYEE ENGAGEMENT

Every day, people from custodians and clerks to engineers and executives suffer at jobs that leave them feeling unhappy and engaged employees frustrated. A miserable job is pretty much the same for everyone, regardless of the nature of the work itself. It's one that people dread going to because they know they will come home with less energy, confidence, and self-esteem than when they left. Job misery can be devastating to employees and their families and friends, and it has a very real effect on an organization's bottom line: loss of customers, reduced productivity, and increased costs of recruiting, retention, legal fees, and workers compensation.

What is this program intended to achieve?

The one person in the organization who has the greatest impact on whether someone enjoys coming to work or is miserable in his or her job is that person's manager. That is what Managing for Employee Engagement is all about: helping managers engage, motivate, and retain their direct reports by eliminating the three primary causes of job misery: Anonymity, Irrelevance, and Immeasurement.

Anonymity - The feeling that people get when they feel unknown or invisible at work.
Irrelevance - The sense that the work that people are doing has no real impact on the lives of others, and that if they didn't show up for work, or do their jobs well, it wouldn't really matter.
Immeasurement - The inability of an employee to assess his or her own level of contribution and success.

At first glance, these three factors seem obvious and easy to resolve. Yet they remain unaddressed by even the most well-meaning managers.

What will workshop participants learn?

In this workshop, managers explore the effects of job misery on their direct reports, themselves and their organization. The use the results of a 180-degree assessment, which they and their direct reports take online, or a self-assessment that they take during the session, to identify the ways in which their behaviour causes employee misery, and they learn simple yet powerful techniques for making employees' jobs more fulfilling and more productive.

The workshop helps managers learn the following:

The difference between an bad job and a miserable job
The three underlying factors that make a job miserable, as presented in the Three Signs of a Miserable Job model
The costs of job misery and the benefits of reducing it
How susceptible they are to each of the Three Signs - their strengths and weaknesses as managers
How to know whether their direct reports are miserable
Strategies for improving job satisfaction by eliminating the Three Signs

Managing for Employee Engagement is available in both half-day and full-day versions. The half-day program does not include the full assessment tool or as much opportunity to practice new skills and strategies.

Attend Managing for Employee Engagement In:

Lethbridge Calgary Edmonton

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